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Q: What are IP communications?
A: IP communications enable voice, data and multimedia communications to be carried over a single network, eliminating the need for a separate voice network.
Q: How can IP communications help my business?
A: Integrated voice and data solutions significantly reduce overall communications
costs, improve operating efficiencies and make it possible to enhance the productivity of your employees by enabling powerful communications
tools and applications.
Q: What is VoIP?
A: Voice over IP uses a broadband Internet connection to route telephone calls.
Q: Will converting to VoIP affect call quality?
A: No, VoIP has been around for almost a decade and is a mature, reliable technology that delivers high-quality voice communications.
Q: Will I have to buy a new phone system or other equipment?
A: No, we use SIP, a proven communications technology to deliver converged voice, data and multimedia services over existing telecommunications connections.
Q: What about faxes?
A: We recommend a traditional analog phone line for heavy fax users. We also offer a fax-to-email solution.
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Q: Can I connect remote offices?
A: Absolutely, we can connect one or more remote locations and network them together to create your own virtual private network.
Q: What's involved in signing up for service?
A: It's a three-step process — evaluate, select, implement. First we ask questions
about your current challenges and the technologies in use. Next, we help you select the right solution to meet your needs. Then we implement the new service.
Q: Will I have downtime during the installation?
A: No. We build the new network along side your existing one and then make a seamless transition at a time convenient for you. It's quick and painless.
Q: What if my company grows or needs to downsize?
A: We can easily scale your system up or down to meet your needs.
Q: How do you support what you sell?
A: We simplify customer communications with one provider, one e-bill and one number to call for customer support any time day or night.
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